Running London Cyclist I regularly hear stories of cyclists who’ve been hit by drivers who’ve been turning left, or who’ve come out of a junction without looking or any one of one of tens of other scenarios.
I decided to interview one such cyclist to hear about what he did next.
1. Can you please describe the incident?
I was cycling straight on at a junction, going with the traffic. A car then turned left at the junction without indicating, with me on the inside. I came off my bike and my back and shoulder took the impact of my fall. There were tens of witnesses who rushed to my help, but as I stood up and came to terms with what had happened the adrenalin was flying and I didn’t take any details, except those of the guilty driver, who luckily, had also stopped. He agreed to give me a discretionary sum to cover the repair of my bike and I walked home.
2. Many people are in an accident and simply think “That’s just my bad luck” and will pay for their own repairs and any bills. What convinced you to pursue a claim?
I remember reading one of your blog posts about what to do in the event of an accident, so I revisited it as soon as I got home. I realised the mistakes I had made in not calling an ambulance and not taking any witness details. I followed the guide on the post and called the relevant parties and was advised each step of the way.
3. How long did the process take, from the day you got in touch, to the day you received your claim?
All in all, it’s taken about 16 months. I anticipated that it would be drawn out, so I am more than happy with the outcome. I was back cycling within a day or two and I feel I’ve been thoroughly looked after each step of the way, both by the lawyers and the bicycle recovery/repair service. They always held my interests with utmost importance and were more than happy to answer any questions I had.
4. What was your opinion of the the bicycle recovery and repair service?
I thought it was great, they called to arrange a convenient time to collect my bike and asked some questions about the type of bike I would need to use as a courtesy. I was then in touch with them as they assessed the damage and completed the repair. It wasn’t long before my bike was back, good as new.
5. Did you have to appear in court?
No, the driver made me a generous out of court settlement.
6. Was it time consuming on your part to pursue the claim?
Absolutely not. After I got my bike back, I was probably in touch with the lawyers every month or so, to arrange a medical and to complete and sign paperwork. The medical took around an hour and the sum total of all the paperwork probably took that too.
7. Would you recommend the service to fellow cyclists?
Yes, I couldn’t speak more highly of it.
If you’re ever in an accident yourself or you have been in the past and you’d like to get some advice on whether you should be making a claim, Hanry is the person to speak to. If you fill in the details below, he’ll get in touch.
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As seen on The Guardian, BBC and The Independent.