For instance, I run a bike hire business here in Tenerife. Even though times are pretty tough right now, just the other day I said “no” to someone who tried to weasle my prices too much.

The standard price is €180 to rent a premium bike for 10 days (this leaves some room for price reductions). I was happy enough to go to €150. Yet he wouldn’t go higher than €130.

For €140 I *might* have said okay.

But here’s a lesson to you folks trying to save a few bob: for almost anyone else I would have seriously considered his offer (we are in a crisis period after all). But his attitude totally ruined the deal for me.

Also, I could tell this guy was a “high maintanence” client. These people represent about 2% of all sales. They are extremely picky about *everything* and generally have a superiority complex to boot.

I actually found his personality pretty offensive and quite frankly I didn’t want to see him again.

Come to think of it, that’s the main reason I told him I couldn’t do it – because he was rude.

The high cost of bike maintenance aside, sometimes I’d rather sit at home and not have to worry about people calling me up and complaining about “service” etc. So for me it’s not always worth it when the price is too low.

Sorry no idea of details or restrictions